Frequently Asked Questions
1. What does MrHVACParts specialize in?
MrHVACParts is a leading HVAC parts wholesaler, offering a wide range of high-quality components for heating, ventilation, and air conditioning systems.
2. How do I place an order?
Ordering from MrHVACParts is easy! Simply browse our catalog, add the desired items to your cart, and proceed to checkout. Follow the prompts to provide shipping details and payment information.
3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
4. Is my payment information secure?
Yes, your payment information is highly secure. We use industry-standard encryption protocols to ensure the confidentiality and integrity of your sensitive data.
5. Can I modify or cancel my order after placing it?
Unfortunately, once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before confirming.
6. How can I track my order?
After your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the designated carrier.
7. What is your return policy?
We have a hassle-free return policy. Please visit our Returns & Exchanges page for detailed information on the process and eligibility criteria.
8. Do you offer bulk or wholesale discounts?
Yes, we offer competitive pricing for bulk orders. For inquiries regarding wholesale discounts, please reach out to our Sales Team.
9. How can I contact customer service?
You can reach our customer service team via email at [email protected] or by phone at 202-422-6767 . Our dedicated team is available Monday to Friday from 9:00 AM to 6:00 PM (Your Time Zone).
10. Do you ship internationally?
At the moment, we only ship within mrhvacparts. For international inquiries, please contact our customer service team for assistance.
